Retail Solutions

Connecting Customers with the

Products They Love

Retail Customer Support Services

Live Chat and Email Support

Live Chat and Email Support

Technical Support

Technical Support

Order Management

Order Management

After-Sales Support

After Sales Support

Virtual Store Support

Virtual Store

Support

Retail Intelligence & Promotional Services

Product Inquiries

Product Inquires


Price Shops

Price

Shops


Market Insights

Market Insights


Marketing Material Follow-up

Marketing Material Follow-up

Promotion Awareness

PromotionAwareness


Loyalty Program Support

Loyalty Program Support

When Customers Call, They Experience a Live Person


It's all about the customer experience.  With Datalink's U.S. Based, Bi-lingual Inbound Contact Support team will ensure you never miss an opportunity to respond to your clients, and will improve overall client satisfaction.

Target Goals

Personalized Friendly Reception

Target Goals

Technology Enabled Solutions

Target Goals

Promotion & Product Awareness

Customer Support Solutions
Live Chat and Email Support

Retail

Support Packages

At Datalink, our experienced customer support team is ready to step in whenever you need—from occasional assistance to full-time support.


We help you keep customers happy, streamline operations, and grow your business, all without the hassle of in-house staffing. 


Our flexible, customizable service packages are tailored to meet your business’s unique needs, giving you the support you need, exactly when you need it.


See How We Have Helped Our Clients

Retail Support -  Store Awareness Campaign

Retailer Goals


Ensure client store readiness and compliance for a new software roll-out

Results

4,700 stores contacted in 4 days


80% readiness achieved  and identified key areas in need of additional support pre-launch