B2B and B2C Sales

Lead Generation and Qualification

Keep your sales force focused on closing the sale, not generating leads.

Inside Sales

Inside sales is an efficient and cost effective way to manage accounts between sales visits or manage the relationship completely.

Relationship Management

69 percent of customers leave a business because no one paid attention to them.


Marketing

Competitive Price Analysis

Competitive price analysis should be performed at regular intervals to maximize profit and keep prices competitive.

Market Research

Market research keeps you informed about market needs, wants and expectations directly from your customers.

Awareness Campaign

Awareness campaign through telemarketing is a great way to build brand awareness by getting your company name in front of thousands of potential customers.

Integrated Promotional Campaigns

Integrated promotional campaigns that includes several points of contact is the most effective way to maximize results..


Customer Service

Inbound and Outbound Customer Care

60 percent of customers are willing to pay more for a better customer experiance.

Technical Support

DataLink offers first and second-level techinical support by phone, email and live chat.

Returns and Repair Processing

Order Status and Tracking

Online Support via Chat and Email


In-Store Support

Store Level Support

DataLink can provide a nationwide network of people to handle the in-person support of your productr at the store level.

Product Training

Training at every level of the distribution channel is important to increase awareness and adoption, which in turn increases sales.